DEPARTMENT : Quality, Safety & Security
Department Commencement Date : Palu Aviation Services, 2003; REALtonga Ltd, 2013
QA Manager - Tevita Palu
Work Email Address : firstname.lastname@example.org
Contact Number : (676) 771 9190
- Ensure that the aircraft operation & maintenance safety levels are met and exceeded at ALL times
ROLES & ACTIVITIES
- Quality, Safety & Security Department works with REALtonga’s Management to meet the requirements of the RT Safety Management System (SMS), the Emergency Response Plan (ERP) and the safety, security and quality objectives. The designated manager who is responsible for the implementation, maintenance and day to day administration of the SMS throughout the airline on behalf of the accountable execute and senior management. The QSSM is also responsible for conduction detail analysis and reporting of the safety assurance system.
- As required by NZCAA Rule 119.79, this position monitors and reports to the Air Operator’s Certificate (AOC) accountable person, through established organizational structures and governance processes. This position also holds the QSSM responsible to ensure that the security outcomes are delivered in accordance with the requirements of the management system. This position works to ensure that initiatives to improve safety and response capability are identified and incorporated into the SMS.
- QSSD leads the in integration of human factors into REALtonga, and the development of safety culture, promotion and human factors frameworks. This includes initiatives and tools that support all the departments in the effective management of human factors related risk.